Shipping Information
Shipping days are Monday-Friday excluding holidays. Currently all packages are
shipped via US Postal Service. Please take a moment to read and make sure you
understand shipping and returns policy.
After adding items to the shopping cart click on the 'estimate shipping' button
to know shipping cost and services available.
Orders are shipped from Southern California.
Most orders for items in stock are shipped within 1 business day.
Domestic
- Free Shipping for orders $25 or more; otherwise, $2.95 flat rate shipping..
- Usual delivery time is 3-5 business days.
Listed delivery times are those quoted by the USPS. Please note we have no
control and are not responsible for any delays that occur after packages are
given to the post office.
International
- First-class International: Usual delivery time is 1-3 weeks.
- Priority International: Usual delivery time is 6-10 business
days.
Listed international delivery times are quoted transit times. Please note we
have no control and are not responsible for any delays that occur after packages
are given to the post office.
Sales Tax
Sales tax only applies to orders shipping to California, it does not
apply to orders shipping outside of California.
Money-Back Guarantee & Returns
Unless stated otherwise, we offer a 15-day money-back guarantee. You may return items within 15 after
delivery for a full refund of the purchase price, exchange or store credit,
whichever
you prefer.
Please note that shipping costs are non-refundable unless a mistake is made on your order.
Returns after 15 days are at the sole discretion of Silver Lake Jewelry and may
be subject to restocking fees.
Items must be returned in their original condition.
Some charges may apply or items may be refused if they are not returned in
their original condition. Custom-made, resized, engraved or otherwise modified
items cannot be returned.